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FAQ

What do I need to view the shows on the site?

To see our shows, there's nothing easier: you have to be equipped with Internet Explorer along with the "Flash" player installed!
- You can download the latest version of Internet Explorer here
- You can download the latest version of the Flash player here

I have no more public time, how do I get some more?

Your account enables you to enjoy 30 minutes to 24 hours per day of public show with our models. At any time, you can gain extra minutes by purchasing coin packs. Every time you purchase a coin pack, your "chat time remaining" for the current day becomes the maximum you can get.

How does the public show time work?

During your subscription, you receive 2h of public show per day over a week period, then 30 minutes. When you buy coins, you gain extra minutes available every day over one-month period: 1 extra minute for 10 coins purchased.

What is a private session?

A private session: it is simply heavenly!
You have decided to be alone with one of our models. She will do everything you could wish... Not only one or two things, but everything... If you need affection, you will get it. If you want to see them sucking, getting dildoed or other nasty things, you will get this, too... The private session is the core of what we offer you...

What is a semi-private session?

Semi-private sessions: watch out for your eyes!
We offer this option for special shows no matter if it's about couples, pornstars, thematic shows, etc. You enjoy the advantages of a private session, but whether you are several or not, it's the model who decides it. You are no longer alone, but the quality of the show makes you forget about that... ;-)

How does the cam-to-cam function?

If you own a webcam, you will be able to have cam-to-cam sessions with the models. Please give Flash access to your webcam. This functionality is available only for the private and semi-private shows.

How does the sound function?

Some models have a mike. It is displayed by an icon. This means that you can hear the model. The models cannot hear you. This option is available for private and semi-private shows only.

How do the promo codes work?

Every promo code observes certain validity terms. To find out if your promo code is valid, you have to add it on the page where you purchase the pack before you validate your transaction. If your code is valid, the number of supplementary coins is specified.

How many coins does a private session cost?

The rate of a private session is variable and is fixed by the model when the room is open. To find out the rate of a room all you have to do is look at the number of coins specified in front of it.
Every minute started is due.

What is the "spy" mode?
How much does it cost?

The spy mode enables you to "spy" on a private session... You can't chat or ask the model for something specific, you can only spy, but of course, you can see everything, and we mean everything... ;-) The "spy" mode has a rate fixed at 8 coins / min, no matter what show you spy on!

How can I add coins?

Is is easy: to add coins to your account go to this page, click here, and choose the option that suits you!

Which is the term of availability of these coins?

The coins that you credit to your account are available with no time limit.

Why have I been banned from a room?

The courtesy, the respect for the models, the good atmosphere between the members are essential to the maintaining of the quality that we wish for our video-conferences, but also to the enjoyment of visiting us in order to get relaxed. Any violation of this behaviour rule may be sanctioned with the expulsion from the room.

Can I have several accounts?

No, you must have a unique account per person.

Are your payment systems secured?

Yes, we have chosen to entrust the management of the bank transactions to a known and recognized partner.
Sécurité totale guarantees you a completely secure and anonymous payment.

I have a question that is not listed in the faq!

For any further question do not hesitate to send us an e-mail at : support@eurolive.com .
We deal with your requests within maximum 48H (working days).